Terms of Service

Welcome to Groundskeeper ("we," "us," "our"). These Terms of Service ("Terms") govern your access to and use of our software platform and related services (the "Service"). By creating an account, accessing, or using the Service, you agree to these Terms. If you do not agree, you must not use the Service.

1. Definitions

• Service: The software and related services we provide, including web and mobile interfaces.
• User / You: Any individual or business accessing or using the Service.
• Account: Your registered profile and login credentials.
• Subscription: Your paid access to the Service according to the plan you select.

2. Acceptance of Terms

By using the Service, you agree to comply with these Terms and any future modifications. We may update these Terms at any time by posting a revised version on our website. Continued use after changes constitutes acceptance.

3. Eligibility

You must be at least 18 years old and able to enter into binding agreements to use the Service.

4. Accounts

You are responsible for:

• Providing accurate information during registration.
• Keeping your login credentials secure.
• All activity under your Account.

You may not share your Account credentials with others or allow multiple parties to use your login.

5. Use of the Service

You agree to use the Service only for lawful purposes and in compliance with these Terms. Prohibited actions include:

• Reverse engineering, copying, or modifying the Service.
• Interfering with the Service's operation or security.
• Using the Service to harm others, transmit malware, or infringe intellectual property.

6. Subscriptions, Billing & Payments

• Access to the Service requires a Subscription.
• Subscriptions automatically renew unless cancelled before renewal.
• You authorize us to charge your payment method for recurring fees.
• Fees are non-refundable unless otherwise stated.

7. Intellectual Property

We retain all rights, title, and interest in the Service, including software, documentation, and trademarks. You are granted a limited, non-exclusive, non-transferable license to use the Service according to these Terms.

8. Data & Privacy

Your use of the Service may involve uploading data ("Your Data"). You retain ownership of Your Data. By using the Service, you grant us a license to host, store, and process Your Data to provide the Service. Our Privacy Policy explains how we collect and use data.

9. Termination

You may cancel your Subscription at any time. We may suspend or terminate your access if you breach these Terms or for non-payment. Upon termination, your right to use the Service ends immediately.

10. Disclaimers

The Service is provided "AS IS" and "AS AVAILABLE," without warranties of any kind. We do not guarantee uninterrupted or error-free operation.

11. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages. Our total liability shall not exceed the fees you paid in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold us harmless from claims arising out of your use of the Service or your breach of these Terms.

13. Security & Data Protection

We implement reasonable security measures to protect your data, including:

• Encryption of data in transit
• Access controls and authentication systems
• Regular security monitoring and updates
• Secure cloud infrastructure

However, no system is completely secure. You acknowledge that you use the Service at your own risk.

14. Service Levels & Availability

We will use reasonable efforts to maintain Service availability but do not guarantee uninterrupted uptime, error-free operation, or immunity from security incidents. We are not liable for outages due to maintenance, updates, third-party failures, internet issues, or force majeure events.

15. Force Majeure

We are not liable for delays or failures due to events beyond our reasonable control, including natural disasters, labor disputes, internet failures, cyberattacks, pandemics, governmental actions, or utility failures.

16. Feedback License

If you submit feedback, suggestions, ideas, or recommendations about the Service, you grant us a perpetual, royalty-free, worldwide license to use such feedback for any purpose without obligation or compensation to you.

17. Confidentiality

You must maintain confidentiality of your login credentials, any proprietary information, and non-public materials related to the Service. These confidentiality obligations survive termination of these Terms.

18. Export Compliance

You must not use the Service in violation of U.S. export laws, embargo restrictions, or sanctioned country regulations.

19. Notices

Official notices will be delivered via:

• Postings on your dashboard or account interface
• Postings on our website

20. Assignment

You may not assign your rights under these Terms without our written consent. We may assign this Agreement to an affiliate or successor without restriction.

21. Governing Law & Dispute Resolution

These Terms are governed by the laws of [State / Country]. Any disputes will be resolved in the state or federal courts located in [City / State], or through binding arbitration where permitted.

22. Survival

The following sections survive termination of these Terms: Intellectual Property, Data & Privacy, Limitation of Liability, Indemnification, Confidentiality, and Governing Law & Dispute Resolution.

23. Miscellaneous

If any provision of these Terms is invalid, the remaining provisions remain in effect. These Terms constitute the entire agreement between you and us regarding the Service.